Testimonials From Families We Have Served

In spite of Covid-19 restrictions, we were able to have a very small graveside service for my Dad.  The chairs provided were comfortable and the urn surrounded by flowers was lovely.  Carmella was so very kind and accommodating - she made a difficult time much easier for me and my family.


Y'all are great and have a beautiful, well kept funeral home.  I tell everyone to see Carmella because she is great and does a great job.                                                                 

Sharon Jackson, Kennedale, TX

Mike was of wonderful help in a very sad time in our lives.  He made the experience easier to handle.  He gave personal attention to all details.  Mom looked beautiful.

Bette Williams, Aston, PA

Carmella was wonderful.  I suddenly lost my husband (60) and she guided me and made me feel comfortable and not pressured.  She was very caring, helpful and understanding during the decision making and day of the funeral.  The limo driver was so nice and accommodating.  I highly recommend this firm to my family and friends.

Donna Fooks, Brookhaven, PA

Minshall Shropshire-Bleyler was just perfect in how they provided our special son, Sammy, with a proper funeral and burial.  We are very grateful for their professionalism, patience and caring way, from the very first phone call to the burial.

Marge and Sam Stafford, Media, PA

When I first spoke to Carmella, she said she would handle everything......She did!  She advised us and was patient.  The staff was courteous and helpful, as well as the limo driver, who had water for us at the cemetery, The staff also helped my mother, who was in a wheelchair, get to the gravesite.  The facilities were very clean.

Russ Phillips, Aston, PA   

The Funeral Director, Carmella, was so patient with me in pre-arranging my Dad's funeral service. The funeral was beautiful and meticulously directed and coordinated. All staff involved, including Mr. Imburgia and Receptionist, Ashley, were very compassionate and offered me exemplary care and service.  I felt Carmella was still there for me even after the service.

Susannah V., Lancaster, PA       

Mike was awesome!!  True Gentleman.  Made the family relaxed.  Main reason that I recommend Shropshire's, it's the third time that our family used this firm.

Robert Hughes, Aston, PA

Carmella made the process professional, yet personalized.  She remembered all the little things from our selection visit with Mom and Dad.  Staff were all responsive to family and guests needs.  Especially helpful with in and out of vehicles.  The funeral home itself is beautiful and offers both the space and privacy you need.  5 Stars to all.

Jane Janvier, Newark, DE

Michael accommodated all our needs during a difficult time.  He was compassionate and went above and beyond to make my son's memorial very special.  He did a wonderful job so we may have a viewing of my son.  We had concerns that that may have been impossible.  The facility was above expectations.  

Michael and Michele Jones, Aston, PA     

Michael Okon did an outstanding job.  Went above and beyond. 

L.S.H-K, Kennett Square, PA  

We highly recommend MSBFH for anyone looking for the best service provided by an extremely compassionate staff. The loss of a loved one is very difficult but the loss of our only child was absolutely devastating.  This firm made the most difficult day of our lives very manageable. They took care of the entire process, so we didn't have to focus on that aspect, only our grieving. Most meaningful was the attention to detail at the service, professionalism toward all the family and guests, the recommendation of Reverend Brenda Shaw (who did a fantastic job of presiding over the service) and the kindness of all parties involved, including the limousine driver. Carmella was absolutely wonderful. She is very compassionate and nothing is too much to ask.  She was not pushy with the sale of the products and respected our choices. The funeral home is beautifully decorated.                                             
Luke and Robyn Roderick, Wallingford, PA

Michael Okon goes above and beyond to make you feel that your loved one is the only one. Ashley (secretary) went out of her way to accommodate us with the DVD. Carmella makes you feel like family.

Linda & Joel Kaufmann, Wilmington, DE

Norman was there from the beginning to the end....the whole time.  He was awesome and I would recommend this firm to all family and friends. Very professional.

Bill Hutchinson, Media, PA  

Michael understood our needs and offered several options. Thanks to Michael, things I hadn't even considered were covered.  He walked me through all the steps and details, while being sensitive to my needs.              

D.R., Chester Co., PA

Norm and Carmella at Shropshire's, along with the rest of their team, gave our family excellent service.  They gave us support throughout the entire funeral process, during our most difficult time.  We would like to thank them. Our father, Lou, had already pre-arranged for almost everything and Shropshires had everything ready. They coached us through the details and it meant a lot to us.  They gave us exemplary care.

The Scattolini Family, Media, PA 

Hello Norm and Gerry,

"I would like to take a minute and provide you with a letter of appreciation to Carmella and her staff regarding her handling of my father's funeral, Richard J. Miller.  Words cannot express my family's gratitude for her guidance, patience and wisdom throughout this entire event.  Again, Carmella not only saved the day with a last minute documentation issue (finding Veteran Papers), her calming peaceful reassurance allowed the Miller family to focus on other items during our time of need.  We are blessed that she was involved, so blessed."

With most sincere regards,

David P. Miller, Thornton, PA

I could not be more pleased with your service for the funeral of my husband, Thomas J. Armstrong, Jr.  Everyone was very caring and accommodating.  Mike Okon was there for me no matter what the request was!  The kindness and compassion was there from everyone, right down to the gentlemen who greeted us at the door.

Dawn Armstrong, Brookhaven, PA  

During one of the most difficult times of our lives, Minshall Shropshire-Bleyler was there to support us and help us say good-bye to our mother. They thoughtfully and compassionately guided us through the process and planning. Carmella quickly and respectfully answered every question. Her kindness and understanding was appreciated. Everyone from the directors, to the drivers, to the staff at the church and cemetery, supported us and every detail was taken care of. They anticipated all of our needs and we felt taken care of during our darkest time. No one wants to think about funerals or funeral planning, but MSBFH made the unbearable bearable. Thank you!

Kelly Kane

I would definitely recommend this place. I had both my father's funeral here 3 years ago and then I had my husband's funeral here 2 months ago. I worked with Carmella both times and she was very helpful and the staff was awesome. When my husband died i could not think or make a decision. Carmella was very patient with me and guided me thru it. Thank you.

Joann Wright

I have had to deal with Minshall Shropshire-Bleyler three times in the past year and a half. Fortunately for me and my family we dealt with Carmella Imburgia who was able to handle all the arrangements for us. She was readily available to answer any questions that we had and guided us as to things we needed to do. Two of the deaths occurred during the pandemic and services have been on hold. There has been no pressure from her or anyone to do anything. Carmella was able to make the whole process seem not so overwhelming. It takes a special person to be able to do her job and my family was very pleased with the assistance we were provided.

Melanie Dougherty

When you lose a loved one you are so wrapped up in grief it is difficult to put together a to-do list of all that is involved with making arrangements for your loved one. Minshall Shropshire-Bleyler Funeral home located in Media, Pennsylvania was the 4th and final place I called. RIGHT AWAY she put me at ease. She was prompt!, considerate, patient, kind and VERY Organized. I do not know how I would have handled the passing of my brother, let alone from over a thousand miles away in FL, without the help of Carmella and her team. They began the arrangements for my loved one right away without hesitation where other facilities did not. When I traveled there to visit in person the experience was private. The facility is IMMACULATELY clean, elegant and modern. They are courteous and mindful of grieving family members. They take their time to answer all of your questions. Their price list is transparent and broken down in detail. Timelines that were promised to me were met. They then handled the cremation. They have prayer cards, urns and beautiful keepsake jewelry to choose from. We had them customize our jewelry. I understand not everyone's experience with losing a loved one may not be as sudden or tragic as ours. But losing someone is painful to anyone, no matter the back story. And Carmella allowed for us to concentrate on mourning our brother, while her facility handled the rest. THANK YOU!!

Angelica Hodek

Unfortunately, we have needed the services of Minshall Shropshire-Bleyler three times in the past 18 months-2 deaths in the midst of the Covid pandemic, one in the middle of a terrible snow storm. Fortunately for our family we dealt with Carmella Imburgia who was able to handle all the arrangements for us. She was readily available to answer any questions that we had and what we needed to do. There has been no pressure from her or anyone to do anything. Carmella was a blessing to us in this difficult time.

Susan Metzger

On behalf of the Ryan family, we would like to extend our thanks and gratitude to Carmella, Michael and the entire staff of MSFH for arranging our father’s final journey home. From the early morning phone call advising them of his passing to the weeks following they compassionately insured that all details/challenges were addressed and solved during our time of great grief and stress.. The video was outstanding and it enabled us to celebrate life rather than remember his death. Carmella personally exhibited unwavering compassion and sincere kindness through this painful time. They truly signify the definition of COMPASSION. A Heartfelt Thanks! Judy Ryan Mills, Aston

Wesley Mills